Custom Window is a provider of high quality products and services that will enhance the value and comfort of the Customer’s home environment and lifestyle. This will lead to total Customer satisfaction, Customer loyalty and desired business profitability. We will be the value leader in our industry, within our business area.
Custom Window Values
- Customer driven: All actions of the Company will be carried out with the benefit of the customers in mind.
- Integrity: Custom Window will conduct business with complete integrity; we will earn the trust of our customers.
- Quality driven: We will establish high minimum quality standards for products, services and business operations.
- Business/family balance: We will ensure a healthy balance between business and family responsibilities.
- Community involvement: We will contribute to the betterment of the communities we serve, through involvement in community activities.
- Relationships: We will value our relationships with customers, employees, service providers and suppliers.
- Fiscal responsibility: Actions taken by our company will reflect a long term commitment to our business health.
- Continuous improvement: We will strive for ongoing improvement in all facets of our business.
There is a difference with Custom Window - here's why!
- Customer satisfaction
Custom Window places the customer first. From the first visit to the follow-up call after the job is completed, customer satisfaction is the foundation of this company.
- We help customers be informed
Your windows, doors and/or sunroom are an important investment in your home and that’s why the folks at Custom Window invest so much time to make sure their customers are fully informed before they make their purchase.
- Outstanding value
High quality products, expert installation, great after sales service and fair prices equal outstanding value.
- Great warranties
Custom Window’s manufacturers stand behind their products. The quality of their products is second to none.
- Experienced installers
Custom Window’s installers have a wealth of experience. That is your assurance the job will be done right and in a professional manner.
- Customer friendly showroom
The locally owned and operated business is located at 39 Richmond St., Chatham. There you can view their quality products in a warm and friendly showroom.
- Honesty and integrity
Everything is up front at Custom Window. There are no hidden extras and no surprises. You will have peace of mind with your investment.
- No pressure, no pushy tactics
You won’t get a pushy telemarketer interrupting your supper, nor will you see hard sell tactics for Custom Window. It’s simply not appropriate to be pressured and rushed into this important decision.
- Best prices first time, every time
You won’t see exaggerated or misleading discount claims from Custom Window. You get their best price first time “EVERY TIME”.
- No hidden surprises - professional quotations
Custom Window takes the time to understand YOUR NEEDS, then provides a written professional quotation and complete follow up to ensure there won’t be any surprises.